Our Services

This section contains the Service Catalogue of SoC Computing Facilities. It contains the comprehensive list of all services we provide to our customers. The services are listed both by functional view and alphabetical view.

Note: Some of these pages are viewable only to our internal customers. You need to log in to this website to see the full list of services.

Functional View of Our Services

Teaching Support

Mail, Print and Web

Network and Communication

Security

Computer Hosting

Hardware Support

Computer Account and Server

AV Support

Misc

There are services which we provide but are not yet catalogued. You can find them in:

 

 

You can approach Technical Services for any help related to all the services we provide.

Please do note that we are not able to help you on services offered and managed by ComCen. For such services, you need to approach ITCare@nus.edu.sg.

Photography

SoC provides phototaking by members of the SoC AV team. The service is provided for events under SoC, like seminars, conferences, competitions and ceremonies. SoC also provides this service for PhD students' defense within SoC premises. These event photos are hosted by SoC with access restricted to authorized users only. SoC reserves the right to not release materials that it deems is confidential.

Target Users for this service

The service is available to:

  • SoC Staff
  • PhD defence by students

How to apply/use this service

For SoC staff: please email techsvc @comp.nus.edu.sg

For PhD students: automatically requested by SoC Seminar Announcement System.

Request Requirements:

  • Request should be submitted 3-working days in advance.
  • Request that is submitted less than 3-working days may not has enough lead-time for our internal support arrangement and may be rejected as a result.

Where to find more supporting documents

Recording Booth

A Recording Booth has been installed in the Multipupose Space (COM2-04-01)in COM2.
It is a self-service, convenient and suitable for audio and video recordings, especially for teaching purposes

The booth comes with special wall acoustic panels, sound reflection wall boards and soundproof door which serve to provide a better quality of recording as compared to a normal room. It is equipped with a PC installed with Camtasia Recorder 8, Camtasia Studio 8 and Camtasia Relay.

Target Users for this service

The booth is available to:

  • SoC staff
  • SoC students

How to apply/use this service

For SoC staff: booking through SoC Calcium Calendar for Recording Booth @ COM2#04-01

For SoC students: when the room is not booked/used by staff.

Where to find more supporting documents

SoC CMS

SoC CMS is a web-based content management system for page owners to edit SoC Corporate webpage contents. Users will login to https://cms.comp.nus.edu.sg/admin.

Target Users for this service

Users (admin/academic/students) who have been granted access.

How to apply/use this service

Only users identified by various sections stakeholders may apply to use this service. New users need to contact cmshelp@comp.nus.edu.sg.

For user support and enquiries, please contact cmshelp@comp.nus.edu.sg.

Where to find more supporting documents

User guide is available here: https://cms.comp.nus.edu.sg/user-guide. (login required)

Video Conference

SoC provides the video conferencing service in a room that it operates, hosted in the Video Conference Room (COM1-02-13). The room is designed with mics and cameras convenient for the purpose. It is specially configured to make video conferencing more convenient as compared to a normal room. SoC users are encouraged to use this facility for official meetings if they need to meet with other party(s) in separate location(s).

Target Users for this service

  • SoC Staff
  • SoC PhD students' defence
  • Other NUS departments (charges may apply.)

How to apply/use this service

Where to find more supporting documents